How AIUXQA handles your information.
What we collect, how we use it, who we share it with, and your rights.
Effective: June 2, 2026 · Last updated: June 6, 2026
AIUXQA (“AIUXQA,” “we,” “us,” or “our”) is a Human Readiness evaluation service for AI-built products, led by Brent Lackley. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request services, or engage us as a client.
If you have questions about this policy, contact us at service@aiuxqa.com.
We collect only the information needed to deliver our services and operate our business.
We use the information we collect to:
We do not sell your information. We do not share it with marketing partners. We share information only in these limited circumstances:
We engage a small set of third-party service providers (“subprocessors”) who process information on our behalf under contract, only to the extent needed to deliver our services. Our current subprocessors:
Notification of changes. When we add, replace, or remove a subprocessor, we will update this list. Active clients on enterprise engagements may request advance notice of material subprocessor changes by emailing service@aiuxqa.com; we will provide reasonable advance notice (typically 30 days) where commercially feasible.
We use AI tools internally as instruments of our methodology — for research, drafting, pattern recognition, and accelerating our own work. These tools are not subprocessors in the GDPR/CCPA sense: we do not feed your client-identifying information, engagement materials, source code, or business data into them without your explicit prior written consent. If a specific engagement benefits from sending your data to an AI tool (for example, you ask us to run your prompts through a specific model and report on output), we will obtain that consent in writing first and document it as a one-off authorization for that engagement only.
We retain your information for as long as needed to deliver our services, satisfy our legal and accounting obligations, resolve disputes, and enforce our agreements. Our specific retention rules:
You may request earlier deletion of your client-identifying engagement records at any time (see Section 7). Deletion requests cannot override our legal obligation to retain payment records for tax purposes, and cannot retroactively remove anonymized material that no longer identifies you.
We do not use third-party analytics or advertising trackers on this site. We use browser local storage to remember items in your shopping cart between visits. This is technically necessary for the cart feature to work and contains no identifying information.
If we add analytics tools in the future, this section will be updated and you will be notified of material changes.
You have the following rights regarding the information we hold about you:
Email service@aiuxqa.com with the subject line “Data Subject Request”. Include: (a) which right you are exercising, (b) your full name and the email address on record with us, and (c) any additional detail that helps us locate your information (company name, approximate engagement date, invoice number).
Before fulfilling a request, we need to confirm you are who you say you are. For most requests we will reply to the email address on record and ask for a brief confirmation; for sensitive requests (deletion, full export) we may ask for one additional piece of corroborating information you previously provided to us.
We will acknowledge your request within five (5) business days and respond substantively within thirty (30) days. If a request is complex or we need more time, we will tell you why and extend by up to an additional thirty (30) days, as permitted by applicable law.
The first request in any twelve-month period is free. We may charge a reasonable administrative fee for repeated, excessive, or manifestly unfounded requests, as permitted by applicable law.
We cannot fully honor deletion requests in two specific situations: (a) payment and tax records we are legally required to retain (typically seven years under US tax law), and (b) anonymized methodology patterns that no longer identify you and cannot be traced back to you. Active engagement records will be retained until the engagement closes plus the 90-day post-engagement window described in Section 5; you may request immediate close of an active engagement under Section 11 of our Terms of Service.
If you are a California resident, the rights above apply to you under the California Consumer Privacy Act as amended by the California Privacy Rights Act, including the right to know what categories of personal information we collect, the right to delete, the right to correct, the right to limit use of sensitive personal information, and the right to non-discrimination. We do not sell or share personal information for cross-context behavioral advertising. You may designate an authorized agent to make a request on your behalf by providing written authorization signed by you.
If you are in the EU or UK, the lawful basis for processing your information is generally (a) performance of the contract under which we deliver services to you, (b) our legitimate interests in operating and improving our business, or (c) your consent. In addition to the rights listed above, you have the right to lodge a complaint with your local supervisory authority. The data controller for your information is AIUXQA, contact service@aiuxqa.com. International transfers of your information from the EU/UK to the United States are made on the basis of Standard Contractual Clauses or other lawful transfer mechanisms; we will provide a copy on request.
We take reasonable safeguards to protect your information, including transport-layer encryption (TLS) for data sent to our server, limited internal access to engagement records, secure password practices, and vetted third-party providers (Stripe, ICDSoft, Google, Bitwarden, LinkedIn) that meet industry standards. No system is perfectly secure, but we work to protect your information consistent with industry best practices.
If you believe your information has been compromised, contact us immediately at service@aiuxqa.com.
AIUXQA’s services are intended for businesses and adults. We do not knowingly collect information from anyone under 18. If you believe we have inadvertently collected information from a minor, contact us and we will delete it.
AIUXQA operates from the United States. If you access our services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer.
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision. Material changes will be communicated via email to active clients or a prominent notice on this page. Continued use of our services after a change indicates acceptance of the revised policy.
Questions, requests, or concerns about this policy or your information:
AIUXQA
Attn: Brent Lackley
Email: service@aiuxqa.com
Web: aiuxqa.com
Note: This policy is provided in plain English and is intended to be read by humans. If anything is unclear, reach out and we will explain.